What makes Dell computers so badass?

Brianna Banks : Ron Jeremy :: Dell : Falcon Northwest.
I thought that I would frame this in terms that everyone can understand.
 
Dells are popular with the average user and below. I wouldn't exactly call them badass. Although, my 3-year-old Inspiron has been solid.

I just built an Athlon 64 system from scratch for about $650. I'll never buy another retail computer again (unless I need another laptop).
 
I have had pretty good experiences with Dell. My 4 year old Dimension 4100 is still running strong.

I like building computers but there is no way I could build a low end computer for close to what Dell sells. I am not a gamer so I really have no need for a high end system.
 
Think of low and mid end computers as a commodity, it doesn't matetr where you get them.

high end computers should be built yourself unless you like getting raped.

Who would pay for a mercedes with crappy parts, a ****** engine, cheap tires etc.
 
I just had a friend who bought a new dell, had 20gigs of "****" on it pre-installed
pukey.gif
.
 
wow, the Dell bashing sure is ripe in this thread. Lets just say I know more then anyone who has posted on this thread about the in and outs at Dell.

To the guy who says "send an email to Michael Dell and it will be taken care of'. They have a whole team of people who just read what they term "michael dell email team" who just read crap from customers who cant pull their head out of their *** and figure out whats wrong.

Buy an HP or a gateway, go ahead. try to get support on that POS in 3 years. good luck.

Its the flavor of the day to blame India support for all your woes. Do you want your computer at a reasonable price? Its a simple question, do you want it cheaper or someone to hold your hand when you try to install your 2nd hard drive?
People have a problem with their computer and they pick up the phone..ever tried to fix it yourself? Unwrap that manual, take a peak. Lots of good stuff in there. i'm drunk
 
bigbevo,

No offense, but the India move was a horrible decision. I am a Dell Certified tech now, and I support 250 desktops and 40 servers for a state agency and moving the support back to the states for govt. users was a huge step in the right direction, now they need to do it for home users. There is a huge language barrier between India and America despite the fact that the language is English. Your remark about "Heads out of asses" is way off the mark, however aside from the usual jokes between techs, I am fairly certain that most Dell techs realize just how important home users are to the business, i.e. the home users are why those techs have a job. Even the technologically challenged.

That being said, I believe Dell is still head and shoulders above anyone else in the industry. Should you want to buy a high-end system, buy a cheap Dell and put your money into a high quality video and sound card and BOOM you have a great system.
 
I have had an Inspiron for five years and pretty much beat the **** out of it and its still humming. Its a solid piece of machinery and I will probably upgrade with another Inspiron.

Seems like you still get solid performance for the bucks.
 
I work at a company with about 65 users, and they all have dell workstations. They're tech support is great, something goes out we get the part usually the next day. Mainly the things that go out are the hard drives, but i've only probably replaced 2 since I've been working here.
 
people seem to confuse corporate/business support with home user tech support service. With that said it's about even out there for home PCs and everyone has some sort of horror stories about x company and their support.
 
bigbevo,

I'm not sure I understand what you are trying to say about my comment to email Michael Dell. Are you claiming I'm full of **** to suggest the email routet because nothing will happen?

Since you know more about Dell than anyone else on this thread, I wanted to verify that before I respond further.
 
No, not that your full of ****, but it is a tactic several customers use. Some people actually think that he reads these emails and starts storming up and down the halls until things get done. Its just another customer service team like any other that answers these emails
 
bigevo,

You are correct that it is a team, however, it will still get fixed. That was my point. Who cares whether it is him or not that reads it.
 
One of the reasons I bought a Dell is because I was told of great customer service. It was great until they moved it offshore for home users. I have tried about 10 times to get a simple problem fixed and get a new part delivered. I can't do that because I can't understand the bastard on the other end.
I hear words coming from the other end but I no understand what you saying. Now my warranty has run out and I have broken two phones from slamming them on desks.
For that I will only buy products with English speaking service from now on.
 
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