I share this sentiment. However, if we're talking about the actual bureaucracy at Social Security, I'm sure they do what they have to in order to cover their own asses like anyone else would. However, they haven't hidden the ball on this. The trustees warn us of the program's problems every few years. They don't suggest big changes, but that isn't their job. It's the job of the political leadership and ultimately, the public.
We've even had political leaders suggest reform. Reagan, Gingrich, Bob Dole, Bush II, Romney, and Paul Ryan all made the argument for reform. All were demonized for doing it by Democrats, who spewed rank ******** and lies, which the media reinforced. (Pardon the foul language, but where the **** have the fact checkers been since 1935? There is an Everest-sized mountain of BS spewed largely by Democrats on this issue, and it's never seriously checked.) And of course, all of these guys got shot down at the ballot box for their efforts. We rejected them.
We've even had bipartisan commissions charged with coming up with solutions. (Democrats know they're full of **** on this, and when they get on these commissions, they get a lot more honest.) They've come up with some. They aren't ideal and not what I'd do if I was a benevolent dictator, but they're far better than the current system. But even these get demagogued by dishonest ******** (again, with media help), and the real reforms don't gain any momentum and get buried in committees. The only changes made are more of the can getting kicked down the road.
So we've had the opportunities to fix the problem and have chosen not to out of stupidity. At some point, I think the people need to take a little responsibility for the mess.