Rebate terms and conditions

jcazes

500+ Posts
In reference to a-typical PDF'd rebate forms found online for consumer goods, what options do consumers have if a rebate company doesn't adhere to the listed terms?

I recently purchased something that had a $200 manufacturer's rebate, and I met all of the terms of the purchase (I only had to purchase the item from an authorized online retailer). After checking the manufacturer's website, I saw AMAZON was listed as an authorized e-tailer, and assumed everything was good. I did some research and found other people called into the rebate center, and were told something to the effect of "if you buy it for that cheap, you're not getting the rebate." Some sites apparently "took the rebate off the charged price", but Amazon has done no such thing.

If there is no mention of a minimum price WHATSOEVER in the terms/conditions verbiage, how can they legally reject the claim? What options (as a consumer) would I have if they do this to me?
 
seems very shady. can you name the product and company? i'd like to avoid their rebates from now on.
 
The manufacturer is Pioneer, but it looks like the company handling this is called "Sound Ideas & Co.". I don't know that they are a regular rebate company and have never seen them before...
 
I handle issues like this for a living (and by 'living' I mean for course credit.) Our office suggests, essentially:

1. What CottonEyedHorn said
2. What Bookman said
 
Thanks for the advice guys. I haven't yet been rejected--those examples were from someone else I know who inquired about the issue. That being said, I am going to go through with the purchase and hope for the best.

CEH - PM sent.
 
Do some google research in the meantime. You may hit another reference/link/discussion.

I peruse fatwallet.com on occasion. Maybe start your own thread..................
 

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