So I was stopped at a red light in my 3 month old car, when another driver rear-ended me. No one appears to be injured, but I think I'm still coming down from the adrenaline rush. He claims (and I believe him) that another car swerved into his lane distracting him, which resulted in him hitting my car. Anyway, my car is not drivable (rear wheels are pinched), but the towers thought it wasn't totaled. I have been in contact with his insurance and my insurance companies, and now I want to make sure I get my car back fixed well. I've never been in a reportable accident before and I fear I'm going to be dealing with people whose jobs rely on screwing me over as best they can, so I would appreciate any advice on how to avoid that. Thanks everybody.