How Stupid are Technology Companies?

Dogbert

500+ Posts
Why do technology companies continually show us they are incompetent at what they purport to do? I just got an email from Adobe Systems offering a free USB memory pen if I would review information about their new electronic forms processing product. So I spend a few minutes reading their Web page, enter a key code for the pen and submit the form. Unfortunately the result is a downloaded .php file that my machine opens in an editing program (since I do Web site/page editing in my job). So I save the php file and open with Acrobat manually. I then fill out the form and click submit. The form says it is being electronically processed, churns for a while and then returns a server unavailable message. I try again. Same error. I'm not limited by my firewall and should get through fine. Their server is probably toast because they sent all these email ads out at once and every recipient is trying to do what I'm doing and overloading the system.

So, they prove to me that they are mostly incompetent and their product does not work. Great advertising guys. I'm out time and effort and the neat USB memory pen. I'll remember your product fondly.

Reminds me of the mlife debacle during the Super Bowl a few years back. Technology companies can be complete morons at times.
 
Sounds like a smart company to me.

They just got some honest, free feedback.
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