F Airborne Express/DHL

D

DLev

250+ Posts
So I've been waiting for my new contact lenses for two weeks. I call my eye doctor up today to ask what the hell is going on. He calls me back and says that Airborne Express tried to deliver last Friday and again Yesterday saying there wasn't a secure location. Mind you, I was home all day till 4 pm Friday and I was home from 2 pm on yesterday. Neither day have those douches left anything on my door saying they made an attempt. They may make a third "attempt" today and then send them back to the manufacturer.

I just got a message from my eye doctor with those details and when I called back they were at lunch. The whole situation doesn't add up considering I don't think Airborne Express even exists anymore.

If I can't just go pick this ******* package up somewhere in East Austin this evening, I'm going to be pissed.
 
that is ********. I think these companies often lie about coming by. FedEx has done that to me before - I was home all day, there was no paper on my door, yet they claimed they came by. I thought Airborne Express was out of business too.

I've been home all day today waiting for my foosball table to arrive via UPS. why is my **** always the last to be delivered whenever I order anything?
 
I live in a small north campus apartment complex that has a gate with a code in it, but every delivery person knows the gate code. And I've had Airborne Express leave stuff at my door before. The UPS guy actually will drop stuff on my fenced-in porch when he's not allowed to leave it at the front door. I think DHL ate up Airborne Express and I've never dealt with the DHL guy. I need to just get the tracking number from my eye doctor and deal with this myself, but I may just give in and have them deliver it to slev's office and go pick it up there. Also, both the UPS and FedEx guys always deliver my stuff after 5 which is a great deal--do the businesses during the day and the residential area after 5.
 
So my eye doctor called the manufacturer and was told about the delivery attempts, but he doesn't have the tracking number.

So I call up DHL and after 2 hangups and 20 minutes on hold, they tell me that if I don't have a tracking number, they need the origin zip code. I don't have the tracking number because they admittedly have ****** up two days in a row and not left a tracking slip. But I have no idea what the origin zip code is, and I have no chance of figuring it out. I talk to a manager and she tries, but there's nothing she can do. ******* ridiculous.
 
i'm not sure why, but i'm riveted by this story, and I'm rooting for you. Maybe its because I hated Airborne so much when we used them at work. How a package for MN ends up in MD is beyond me.
 
Fed Ex did that to me - said they didn't know the code to my apartment gate. The problem is - my apartment doesn't have a gate around it. I think the driver was just a lazy prick who didn't want to be of assistance.
 
UPS attempted to deliver a package to me in which I had to sign for it. Instead of going home from 2-5pm and waiting for them, they gave me the option of going down to the UPS warehouse and picking it up directly.

While I dislike doing that, I would prefer that to them leaving it on my doorstep. The package is my new Dell laptop, so I don't want that sitting around.
 
Have you considered that the guy might have left a slip and it blew away or some punk took it.

I have come home a couple of times and found the UPS slip on the ground in front of my door. They use post it notes and somtimes it dosent really stick.
 
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