Dell - Customer Support - Unbelievable/hilarious

[Squirrel]

[This happened just yesterday morning (Friday, Mar. 11) ]

Check out what happens after 5 minutes of standard bait and switch/upgrade manipulation when the guy (customer) decides he doesn't want to order, yet.

This is why you 1) don't outsource customer support, 2) keep better records of employee conversations

FF to about 2/3 of the way through...

 

[Nacho]

that wasn't in india. the salesman's accent was latin.

 

[Bottlecap]

picture of customer service specialist released:

 

[TheYoungHorn]

Little girrrl, little girrrl, little girlll. NANANA....nananana.

 

[Horns_House]

ill admit it, i laughed my *** off. ill also admit that if it were me id fly down to south america and beat the **** out of him.

 

[Rimbo]

Yet another "hidden cost" of outsourcing revealed.

 

[Bevoette]

Is that a REAL call? I mean did this moron do the "little girl poopy nananana" crap? it made me laugh and mad at the same time ..good grief. If so I hope he got FIRED....... sounds like one of those shock jock radio station pranks...

 

[Cozmosis]

That is from our fine fine Dell call center in Panama.

 

[Apostle7550]

In reply to:

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[sessamoid]

Yet another example of why Dell trails Apple in technical support satisfaction.

 

[Horns_House]

umm whatever mod moved this, it much more belongs on cactus than horn depot. check the links guys, check the links.

 

[TexasOwnzYou]

i dont know how the hell he started placing the order anyway.

"Liitle girl, stop being a *****" ROFL