Best Buy service plans

I'm pretty sure they replace the item or if that item is not available anymore they give you store credit for the amount that you spent on said item.
 
usually they try to blame it on you and give you nothing.
mad.gif
 
Bought a 4gb iPod about two months ago, dropped it, they are replacing it, but would like to at least get the 6 gb one that is now the same price. Guess that won't work.
 
2002 Horn - I bought the service plan several years ago when I bought a Nike mp3 player. It began skipping and hissing so I sent it to them and they sent me a store credit for the amount that I spent on the Nike mp3 player. Which you can use for anything in the store.
 
So if you turned in a defective product and got store credit, does the warranty transfer over to the new (and different) product that you bought with the store credit or is the warranty null and void after they extend you the store credit?
 
That was the biggest shock to me - they transferred the Service Plan I bought to the new iPod. Really can't complain about the experience.
 
Why wouldn't they? They raped you on the initial policy they can afford to be generous
 
For some reason I don't think that paying $40 for the initial plan was a complete ***-raping considering I dropped the thing and broke it.
 
So my wife and I take our digital camera to her cousin's wedding reheasal dinner, which was really just a big Hawaiian Luau party. It's a Canon Powershot ELPH 3.2 megapixel, about 6 months old, purchased at Best Buy with the service plan.

I drink about half my weight in margaritas and as the party is winding down, I decide it's time to get in the hottub. So I hop on in and Mrs. Chuychanga says in her snottiest voice, " I hope you took the camera out of your pocket." And my very annoyed self says, "Of course I took it out, what am I, stupid?"

A couple hours later I wake up in the hottub and I'm the only one there. So I stumble into the bedroom we are staying in. The wife is in bed and I strip out of my wet shorts, pull out one soaking wet wallet, and yes... one soaking wet digital camera. I'm too drunk to even think about telling the wife.

The next day, she goes to help decorate for the wedding and I stay and nurse my hangover. Once she is safely gone, I pull out the camera and turn it on, because you know, maybe it just magically fixed itself. It did not. So I proceed to take it apart, still in denial, and thinking maybe I can dry it out and get it working before she finds out about it. You don't have to be a genius to see that it was not going to work.

So late in the day, I give up hope and tell her. Of course, she blows a freaking gasket. I spend the next few days in the doghouse.

When we got home I took the reassembled camera to Best Buy and just try to look stupid (not really that hard at the time) and scratch my head and say, "Uhhh, I don't know. It just quit working."

Well, that particular model of ELPH is now about a hundred dollars cheaper, so they let me upgrade to the S410 with 4.2 megapixels, which was still cheaper than the old model. So I came home with a better camera and a few CDs from the extra store credit.

Now when she tries to tell that story to people I rub it in her face that I was responsible for our free camera upgrade and that, perhaps, she should think about treating me a little better.
cool.gif
 
I used to work at Circuit City about 7 years ago selling computers when they were on commission. We made anything from 10 dollars for selling the cheap computers to like 80 dollars selling the top of the line. The way we made the huge money was selling the extended warranty. There was this one guy who would sell it by saying, "When you get tired of it, just hook it up to a car battery and fry the **** out of it, and come back and get a new one."

So, the moral of the story is,
1. You can buy an extended waranty and have peace of mind
2. You can not buy an extended warranty on every item you buy, and unless you have very bad luck, break even or save money in the long run.
3. You can buy extended warranties, and if you don't care about ******* over people can get new items every few years by ******* the items up.

I have never done #3, but if you go that route, the cheaper items, they are not going to take the time to figure out the cause of failure. Also if you go the battery route, Circuit City at the time was the only one we competed with that covered "acts of god"(lightning,etc).

I also worked at Sears computer technical support, and don't be stupid like I had many customers call in and say, "I dropped my laptop and now it's not working"

I'm assuming you didn't tell them you dropped it, or they never would have done it.
 
As stated above, those things are a ripoff unless you're buying a plasma. I love seeing female customers buying a 30 dollar cordless phone and then forking over 19.99 for a 3 year service plan. Ridiculous.
 
If you break something and then hope to have Best Buy replace it, I would advise not super-glueing it back together before returning to the store.

After a particularly intoxicated Tulane game in 2003, I dropped my Motorola phone directly square on the antenna and cracked it off. Being the intoxicated person that I was, I figured it was nothing a few gobs of super glue couldn't fix.

When I took it in to Best Buy, the service manager just said "What in the hell did you do to this thing? No, we're not taking this thing back." So much for that no-questions asked coverage policy.
 
"For some reason I don't think that paying $40 for the initial plan was a complete ***-raping considering I dropped the thing and broke it.
"

Consider again. Leaving out the possibility of fraud on your part, you bet 40 bucks you'd need to replace something that cost 350.

What's the probability you will destroy an ipod or rather the average person will? 1 percent? I'd guess much less actually.

in order to break even you'd have to bet there was at least a (350/40) 8.75 pecent chance your ipod would break over the life of the warrantee or you are PISSING MONEY AWAY.

Either you are really accident prone or you got lucky. If you always buy the warrantee you are a guranteed loser. Huge spreads, huge profits, not for you.

Don't do it.
 
I have had great experiences with them. My sister had an ipod that was broken, and nearly no questions asked replaced.
for car stereo/speakers it is probably best. I like the ipod thign b/c of batteries (same with computers but if you buy from there you are a NOOB)
 
The only service plan I ever bought was from HHGregg when I purchased my JVC 52" HD-ILA HDTV. The warranty covers the bulb replacement which is $200. Also, if anything happens to it they replace it free. I know I probably shouldn't have but that's the only time.
 
When I bought my 61" DLP I was tempted to go with a service plan. But after I weighed the pros and cons of it, the only thing not covered in the manufacturer's warranty is bulb replacement, which is relatively cheap. Beyond that, I think I basically would have gotten an extra year of warranty coverage for a few hundred dollars. IMO it wasn't worth that much.
 
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