TenaciousTgarden
250+ Posts
I tried to post a review of this place on Citysearch, and they sent me an email saying it was not accepted - no reason, no copy of it, nothing - I think someone from Asti didn't like what it said (no surprise there)...
So, I am posting here in hopes that someone will read this.
I had been to Asti before and thought it was okay - cool decor, good location, okay food and service. This was when it had first opened, so I decided I would give it another chance this past weekend.
Well. I started with a mixed greens salad. Not bad, until I moved a piece of lettuce and found a huge beetle crawling around my plate amongst the lettuce and dressing.
I showed the waitress, who took my salad but did not offer to bring me a new one or anything. Then, the guy who I assume must be the manager, came to my table, said, "I'm sorry about that. You won't have to pay for your dinner," and then turned to my friend and said in the snootiest voice, "But you WILL have to pay for yours," as if we had planned to come to Asti for a free meal or didn't plan on actually paying!
My entree arrived - chicken with goat cheese and eggplant. It was lukewarm, and we sat for 5 full minutes before getting tableware with which to eat our entrees. The service was atrocious from then on, like they were offended that I had complained about a bug in my food, or like they shouldn't bother with good service since I wouldn't be paying for my meal anyway.
It was probably the worst dining experience I have ever had in Austin. I know that sometimes bugs fly into the food or whatever, and even though I was disgusted I tried not to let it ruin my evening, but being treated poorly by the waitstaff and "manager" was what really angered me. I will never go back - I have had much better service and MUCH better food at Hyde Park Grill next door.
So, I am posting here in hopes that someone will read this.
I had been to Asti before and thought it was okay - cool decor, good location, okay food and service. This was when it had first opened, so I decided I would give it another chance this past weekend.
Well. I started with a mixed greens salad. Not bad, until I moved a piece of lettuce and found a huge beetle crawling around my plate amongst the lettuce and dressing.
My entree arrived - chicken with goat cheese and eggplant. It was lukewarm, and we sat for 5 full minutes before getting tableware with which to eat our entrees. The service was atrocious from then on, like they were offended that I had complained about a bug in my food, or like they shouldn't bother with good service since I wouldn't be paying for my meal anyway.
It was probably the worst dining experience I have ever had in Austin. I know that sometimes bugs fly into the food or whatever, and even though I was disgusted I tried not to let it ruin my evening, but being treated poorly by the waitstaff and "manager" was what really angered me. I will never go back - I have had much better service and MUCH better food at Hyde Park Grill next door.
