Aetna vs Humana

[Stuck_At_Work]

It is that time of the year. My employer has shuffled around all of our health care options for next year. Costs have gone up. Coverage has gone down. So...

All things being equal, who do y'all prefer: Aetna or Humana.

The EPO plans I'm comparing have identicle copayments, out of pocket maximums, etc. The impact to my paycheck is also virtually the same. I don't have a doctor, so it doesn't matter to me who is in network.

 

[mishatx]

I never had any problems with Humana. But now they cost too much and we're all being made to switch to Aetna next year.

My biggest concern is I've seen complaints online that Aetna isn't very good about paying claims and isn't very good about notifying you that they didn't pay them.

 

[HornHuskerDad]

I'm on Humana (Humana Military Health Services, run by Humana for the Department of Defense Tricare Program). I have never had a problem with a claim with HMHS.

HHD

 

[mcmike1492]

We've had Aetna at our office for three or so years. I have the PPO option but most of the staff opted for HMO coverage. It's cheaper.

I get an email every time a claim is paid and can log onto aetna.com and view it. I've never had a problem with them except one time I had an annual physical they didn't cover because our plan was, for some odd reason, every two years.

I have no experience with Humana but am satisfied with Aetna.

 

[Ramathorn]

Stuck, do you work at Dell?

 

[Hu_Fan]

I'm doing okay after one year with Humana.

 

[veggieboy]

I've been on Aetna for a few years now (PPO), and I've never had a problem with them. I have had problems with doctor's offices and hospitals not "coding" things correctly, but a quick phone call has taken care of it each time.

Before my wife passed away last year, she had a LOT of health problems, and a LOT of different doctors, and we never had a problem with Aetna.